Privacy Policy & GDPR

We are committed to protecting your personal data with personal details being stored only for the purposes of running JK Theatre Arts efficiently. Data will be kept secure at all times. 

We will only submit your information to a relevant third party in the event we have a safeguarding concern and/or we are required by government bodies or law enforcement agencies to do so

This Privacy Policy describes what personal data we collect, how we use that data, and how to ensure that our processing meets your expectations. This policy sets out how we comply with legal obligations when processing personal data and enables individuals about whom we hold data to have confidence in us. It is important that you read this Privacy Policy.

Your personal data will be handled and processed sensitively by both the school Principal and Business Administrator and where necessary company tutors.

To update your communications preferences, including how you receive emails, calls, and mailings you can:

• Email us at info@jktheatrearts.com
• Call us on 07504 059640

Why we process personal data

We process personal data from those who enquire about or subscribe to our company.  This is in order to ensure customers get the best possible service from our team and to ensure that you are kept up to date with future services which might be of a legitimate interest.

Your information will be obtained directly via e-mail communication and Facebook messaging (if you choose to contact us that way) or phone call, but never through a third party.

We also process personal data about job applicants, current and former service providers, and other groups of individuals in the course of employment and business operations, and this data is subject to our internal privacy policies.

What personal data do we collect?

Personal data you provide to us when you enquire, book or use our services. Eg, we may collect:

• Your Name
• Your Child’s Name
• Your Email Address
• Your Child’s Date of Birth
• Your child’s school/pre-school
• Contact phone number(s)
• Payment Details
• Your Child’s Medical Information

Your interactions with us will result in personal data being created and stored by us on our CRM systems which are only accessed on a need to know basis by our own staff who have to login in . 

Personal data we create

We analyse the personal data we hold in order to improve the effectiveness of our direct marketing communications. This can, in turn, generate personal data; for example, helping us to decide which marketing communications are likely to be of interest to you. This is done on a legitimate interest basis.

Sensitive personal data

We will only hold sensitive data which is paramount to the safety of the students. This may include, but is not limited to their medical history. We may hold sensitive data on service providers but this will only be used or processed for legal, public authorities or health reasons.

Enquiries

If you enquire about our services, or engage in competitions or other promotional activities that we provide, we may ask your consent to provide you with news and offers about our services that you may find of interest. Depending upon your preferences, our communications with you may include:

• Email: We monitor our email communications, including where emails are undelivered and whether or not they appear to have been read. We may cease sending you email communications should we be unable to deliver email to you.
• Calls: Calls made to us, and calls received from us, may be recorded for the purposes of audit, training and the monitoring of services provided by us.
• Web: Visitors to our website may be tracked using analytics methods described in our Cookies Notice.
• SMS: We may communicate urgent, time critical information by SMS message to existing clients & present enquiries.

You may withdraw or amend your consent to receive news and offers at any time by emailing info@jktheatrearts.com

Feedback

We may contact you to seek feedback on your experience to understand your satisfaction level so that we can improve the quality of services we offer.

Your rights concerning your personal data

You have rights over how we use personal data about you, and can exercise those rights by contacting JK. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal data for security, safety, fraud prevention reasons, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

Withdrawing consent to processing & Accessing your personal data

Where we have obtained your consent for processing of personal data, you have the right to withdraw your consent at any time. You may also request a copy of the personal data we hold about you. 

Deleting personal data we hold about you

We retain personal data for the period required for processing, and where we are under an obligation to do so, for example billing data is retained in accordance with anti-money laundering and financial records keeping requirements.

We will delete personal data we hold about you if you ask us to do so, except where certain exemptions apply.

How to complain about our processing of personal data

If you have a concern or complaint about our processing of personal data, please contact JK Theatre Arts at info@jktheatrearts.com or the ICO https://ico.org.uk/

Securing your personal data

We take the security of your personal data seriously, and use security policies and ongoing training to safeguard the personal data we process from improper access, use, alteration, destruction and loss. 

Website and data collection

Analytics

Our web servers may collect the domain names of visitors to our site. This information may be combined with information related to other users to measure the number of visits, average time spent on the site pages viewed, and so forth. JK Theatre Arts may use this information for a variety of purposes, including to measure the use of our site, to improve our marketing and to improve the content we offer.

Emails

To receive up to date information and promotions, you will need to subscribe to our e-newsletters. This is accessible via our website and upon initial enquiry and/or enrolment.

Changes to this notice

This Privacy Policy sets out how we comply with our legal obligations when processing personal data and enables individuals about whom we hold data to have confidence in us. It is important that you read this Privacy Policy. This Privacy Policy may be amended at any time so please check back to this page from time to time. We may also inform you of any changes where we hold an appropriate email address for you. This Privacy Policy was updated in April 2020.

COOKIES AND IP ADDRESS

PERFORMANCE COOKIES

When someone visits www.jktheatrearts.com we collect standard internet log information and details of visitor behaviour patterns. They allow us to recognise and count the number of visitors to the website and allows us to see how visitors move around the Website when they are using it. This helps us to improve the way the website works, for example, by ensuring that you find what you are looking for more easily. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it. By using the website you agree that we can place these types of cookie on your device.
 

FUNCTIONALITY COOKIES

Allow the website to remember the choices you make (such as your user name, language, or the region you are in) and provide enhanced features. These cookies are also used to remember changes you have made to text size, font and other parts of the web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect is usually anonymised and they do not gather information about you that could be used for advertising or remembering where you have been on the internet. By using the website you agree that we can place these types of cookie on your device.

WHAT IS A COOKIE?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. The cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

The table below explains the cookies we use and why:

CookieNamePurposeMore Information

Google Analytics

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_utmb

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

www.google.com/intl/en/privacypolicy.html

ShareThis

__unam

__stid

These cookies are used if a page has been shared

www.sharethis.com/privacy

Intense Debate

Table Cell

These cookies are used if you use the commenting system on our blog page

www.automattic.com/privacy

BROWSER SETTINGS

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

GOOGLE ANALYTICS COOKIES

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

YOUTUBE COOKIES

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

COPYRIGHT NOTICE

All texts are copyright of JK Theatre Arts or their relevant author where indicated.

Photographs are not to be downloaded, reproduced, copied, stored, manipulated, projected, used or altered in any way, alone or with any other material, or by use of computer or other electronic means without the express written permission of JK Theatre Arts and/or the aforementioned photographers where applicable.

The use of any image as the basis for another photographic concept or illustration is a violation of copyright.

By entering this site you are agreeing to be bound by the terms of this agreement. Entrance to this site is expressly on these conditions which embodies all of the understandings and obligations between the parties.

No images are within the public domain.